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Quick Start

New user guide and basic configuration

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Product Configuration

Detailed product configuration and usage tutorials

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FAQ

Most common user questions and solutions

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Troubleshooting

Network problem diagnosis and troubleshooting methods

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Frequently Asked Questions

How to start using LightAccel services?

Getting started with LightAccel is simple. First, register an account on our website, then select the appropriate service plan based on your needs. After completing payment, you can configure and use our services through the control panel. We also provide detailed setup guides and video tutorials to help you get started quickly.

What types of websites does the global acceleration service support?

Our global acceleration service supports all types of websites, including e-commerce platforms, corporate websites, media content sites, forums, blogs, etc. Whether it's static content or dynamic applications, we can provide effective acceleration solutions to improve user access experience.

How to monitor my website performance?

LightAccel provides a comprehensive monitoring dashboard where you can view real-time traffic, response time, cache hit rate, and other key metrics. We also support custom alerts, sending notifications when performance anomalies are detected, helping you identify and solve problems in a timely manner.

Are there usage limitations for the free VPN?

Our free VPN provides basic features completely free, with no time limit. However, to ensure service quality for all users, free accounts may have certain traffic and speed limitations. If you need higher speeds and more server options, we recommend upgrading to our paid plans.

How to contact technical support?

We offer multiple support channels. You can contact our 24/7 online customer service, send detailed questions via email to support@lightaccel.com, or call our support hotline at +86 400-123-4567. Our professional technical team will respond to your questions as soon as possible.

Need More Help?

Our professional technical team is ready to provide you with support

Live Chat

7x24 hours real-time support

Email Support

Detailed problem description and solutions

support@lightaccel.com

Phone Support

Quick response to urgent issues

+86 400-123-4567